You can delete your account, or a guest’s data, from inside Anagram Heist. Email support remains available if the in-app option is not accessible.
Playing as a guest?
A guest’s name, progress and unlocks live only on that device. Open Account and choose Delete guest data. You’ll start over as a new guest.
Delete in the app
Log in to the account you want to delete, open your account settings, and choose Delete account. The app sends a signed deletion request to the Anagram Heist server, which removes your sign-in account and the Anagram Heist account data we know is tied to it.
If the app cannot refresh your session, log in again and retry deletion from the app.
What is deleted
Account deletion removes or de-identifies your sign-in identity and known owner data we maintain for Anagram Heist, such as profile data, preferences, stats, achievements, daily records, and match records tied to that account.
Some limited records may be retained when required for security, fraud prevention, legal compliance, dispute resolution, or multiplayer safety enforcement.
Deleting your account cancels a Heist Club membership bought on the website right away, without a refund for the time left. It does not cancel one from the App Store or Google Play, and you will still be charged until you cancel it there first: for the App Store, open the Settings app → your name → Subscriptions; for Google Play, open the Play Store → your profile → Payments & subscriptions → Subscriptions.
If your account is already deleted, you can still cancel an App Store or Google Play membership there. If a web membership is still charging you, email support below.
If you can’t delete in the app
If you cannot access the signed-in account or the in-app deletion control, email joshuasash@gmail.com. Include the email address used for your Anagram Heist account, if you created one, and your display name if you know it. We may ask for more information before deleting data so we can verify the account.